Step-by-Step Guide to Completing the Lowe’s Customer Satisfaction Survey
Step-by-Step Guide to Completing the Lowe’s Customer Satisfaction Survey
Blog Article
Have you shopped at Lowe’s recently? Whether you picked up tools, home improvement supplies, or garden essentials, Lowe’s wants to hear about your experience. That’s why they offer a quick and simple way for customers to give feedback—through their Customer Satisfaction Survey at Lowes.com/survey.
This easy-to-follow guide will walk you through the entire process of taking the survey. You don’t need to be tech-savvy, and it only takes a few minutes. Plus, once you complete the survey, you’ll have the chance to enter a monthly sweepstakes to win a $500 Lowe’s gift card.
Let’s get started.
Why Take the Lowe’s Survey?
The Lowe’s Customer Satisfaction Survey gives shoppers like you a voice. Whether your visit was excellent or you faced an issue, Lowe’s wants to know. Your honest feedback helps them improve customer service, store layout, product availability, and more.
As a thank-you, completing the survey gives you a chance to enter their sweepstakes. It’s a win-win—you share your opinion and get a shot at a generous reward.
What You Need Before You Begin
Before jumping into the survey, make sure you have the following:
A recent Lowe’s purchase receipt
A device with internet access (computer, tablet, or smartphone)
Around 5 to 10 minutes of free time
The 12-digit survey code from your receipt
This survey must be completed within a certain number of days after your purchase (usually within 7 to 10 days), so don’t wait too long.
Locate the Survey Code on Your Receipt
Check the bottom part of your Lowe’s receipt. There you’ll find a 12-digit number labeled as “Survey Code” or “ID number.” This is the code you’ll use to start the survey.
If you can’t find it, make sure you’re looking at a recent receipt from a physical Lowe’s store (online orders might not be eligible). Keep the receipt handy—you’ll need to enter the code exactly as it appears.
Visit the Official Survey Website
Open your web browser and go to the official survey page:
???? www.lowes.com/survey
Be sure you type it correctly or click directly from Lowe’s official website. There are fake survey sites out there, so double-check the address to stay safe.
Choose Your Language
Once you land on the survey page, you’ll be asked to select your language. English is the default option, but you can also take the survey in Spanish or French (for Canadian customers).
Click on your preferred language to move forward.
Enter the Survey Code
You’ll now be prompted to enter your 12-digit survey code from your receipt. Type the number carefully and double-check it before clicking “Next.” This code is what connects your feedback to your specific visit.
If the code doesn’t work, make sure you entered the correct digits and that your receipt hasn’t expired.
Answer the Survey Questions
Now it’s time to share your thoughts. The survey questions will cover areas like:
How satisfied were you with your shopping experience?
Were the employees helpful and friendly?
Was the store clean and organized?
Did you find everything you were looking for?
Was the checkout process smooth?
You may also be asked to rate specific areas on a scale or provide written comments. Try to answer all questions honestly and thoroughly. Your feedback matters!
Enter the $500 Gift Card Sweepstakes
After finishing the questions, you’ll have the option to enter the sweepstakes. If you’d like to participate, you’ll need to provide a few basic details:
Your full name
A working email address
Your phone number
This information is only used to contact you if you’re selected as a winner. No payment or credit card info is ever required.
Submit Your Survey
Once you’ve answered all the questions and entered the sweepstakes (if you choose), click the “Submit” button. You’re all done!
You’ll see a confirmation message on the screen. If you entered the sweepstakes, your name will be added to the monthly prize drawing.
What Happens Next?
Every month, Lowe’s randomly selects sweepstakes winners from the entries. If you win the $500 gift card, Lowe’s will contact you using the information you provided during the survey.
Keep in mind, you can take the survey again after your next visit to Lowe’s, as long as you have a new receipt with a new code.
Stay Safe and Avoid Scams
Only take the survey at www.lowes.com/survey. Lowe’s will never ask you for payment, your credit card number, or sensitive personal information in exchange for a prize.
Ignore emails or messages that say you’ve won a prize if you never took the survey. These are scams. Real winners are contacted directly and clearly by Lowe’s or their sweepstakes team.
Final Thoughts
Taking the Lowe’s Customer Satisfaction Survey is a quick and simple way to share your thoughts while also entering to win a $500 gift card. It only takes a few minutes and helps Lowe’s deliver better service and shopping experiences.
So next time you shop at Lowe’s, don’t just toss your receipt. Keep it, visit Lowes.com/survey, and take a few moments to complete the survey. Your feedback could lead to better stores—and maybe even a little extra money in your pocket.